
When considering the use of a hire car, many people are confused as to which vehicle to choose. In particular, it is difficult to understand the size of Alphard and Hiace in photos, and on the day of the trip, there may be mismatches such as I couldn’t fit all the luggage” or It was too small for the number of people.”
In this article, we will introduce the characteristics of the main car models available for hire, organized by number of people, luggage, and occasion. Please use this information to make your final decision on car model selection.

Often referred to as “first class on wheels,” the Alphard is a staple choice for chauffeured services and is frequently used to transport VIPs.
The “Executive Lounge” seats in the second row feature reclining capabilities and footrests comparable to business-class airline seats, ensuring passengers remain comfortable and free from fatigue even during long journeys. With its high roof and spacious interior, the vehicle allows for casual meetings or the review of documents with ease. Exceptional quietness is another major strength of the Alphard; engine and road noise are thoroughly suppressed, ensuring that conversations during the trip are never interrupted.

While sharing the same platform as the Alphard, the Vellfire exudes a distinct personality of its own. The primary difference lies in its design; whereas the Alphard embodies “elegance and serenity,” the Vellfire is characterized by a style that emphasizes “presence and power.” Its bold front grille and sharp, commanding exterior create an impactful impression upon arrival that is unmatched by other models.
The interior offers the same high standards of comfort, quietness, and seat quality as the Alphard, ensuring an equally excellent ride. It is the ideal choice for those who wish to maintain the high quality of VIP transport while opting for a visual style that differs from the Alphard.
It is particularly well-received when hosting guests from the entertainment industry or those with a keen eye for style.

While some might perceive the HiAce as lacking refinement—likening it to a mere cargo van—the “hire-spec” version completely shatters that image. It features a meticulously appointed interior with spacious seating for up to nine passengers.
Its greatest strength is its cargo capacity. There is ample room in the luggage area even when accommodating large suitcases for all nine passengers, making it an ideal choice for groups with heavy luggage. Furthermore, since a single vehicle can transport a large group, it can often be more cost-effective than arranging multiple Alphards.
However, due to its height, the vehicle may not fit into the underground parking garages of some older buildings. Please be sure to check the height restrictions for the drop-off areas or parking facilities at your destination in advance.

The Granace is the ideal choice for groups seeking a high-quality travel experience, even if their party is smaller than what a HiAce would accommodate. With a seating capacity of six, it occupies a position right between the HiAce (nine seats) and the Alphard (four seats).
The interior is meticulously crafted to the standards of a premium hire vehicle, offering seating comfort and spaciousness that far surpass those of the HiAce. The Granace truly shines in situations where you want to transport a group without subjecting your guests to cramped conditions. Furthermore, while it is a minivan, its exterior boasts a substantial, dignified presence that exudes a sense of true luxury.
| Vehicle Model | Recommended number of passengers | Suitcase (approximate) | Primary uses | Remarks |
|---|---|---|---|---|
| Luxury sedans (Crown, Lexus, etc.) | 1-2 people | 1-2 pieces | Executive transportation and drop-off after business dinners | Easy to enter parking lots in urban areas. |
| TOYOTA ALPHARD | 6 people / 4 golfers | 4 pieces | VIP Transportation, Golf Outings for Clients, and Business Dinners | The second-row seats offer supreme comfort. |
| TOYOTA VELLFIRE | 6 people / 4 golfers | 4 pieces | VIP and Entertainment Industry Transport Services with a Focus on Individuality | Comfort and a powerful design on par with the Alphard. |
| TOYOTA HIACE | 9 people | 9 pieces | Family trips, group sightseeing, and study tours | Pay attention to the height clearance in the underground parking garage. |
| TOYOTA GRAN ACE | 5 people | 5 pieces | VIPグループ送迎・役VIP group transportation/transportation of multiple executives | Ideal for small groups in a refined setting. |
When selecting a vehicle model, checking the following points can help prevent a mismatch.
✅ Please consider the vehicle model by checking the number and size of your luggage in advance, as well as the number of passengers; for example, an Alphard may not have enough space for five or more suitcases, even with only four passengers.
✅ Consider how you intend to spend your time inside the vehicle. If business discussions or conversations are required, a quiet Alphard or sedan is suitable. On the other hand, if you wish to converse while facing one another, a HiAce with a “salon” layout is an option.
✅ Check the drop-off area and parking facilities at your destination. Since the HiAce has an overall height of approximately 2.3 meters, it may not be able to enter underground parking garages with height restrictions. We recommend checking in advance whether your destination has any such restrictions.

As different vehicle models are suited to different situations, providing details—such as the number of passengers, your destination, and the type of luggage you are carrying—is the most reliable way to ensure we select the optimal vehicle for your needs.
If you have any questions, please feel free to consult us when making your reservation. Our drivers and staff will recommend the perfect vehicle for your party.
FAQ
Q1. Which is better for a family in Japan, an Alphard or a Hiace?
For a small family with a moderate amount of luggage, an Alphard is often a comfortable choice. For larger families or groups carrying several large suitcases, a Hiace generally provides more luggage and passenger space.
Q2. How many passengers can travel comfortably in a Toyota Alphard?
An Alphard is well suited to couples, families and small groups. The ideal number of passengers depends on how much luggage you have, so passenger count and suitcase size should always be considered together.
Q3. When should I choose a Toyota Hiace instead of an Alphard?
A Hiace is particularly useful for larger groups, airport transfers with multiple suitcases, family groups and travelers who need more space for both passengers and luggage.
Q4. What is the difference between an Alphard and a Vellfire for private hire?
Both are premium Toyota minivans offering comfortable interiors and a high-quality travel experience. Vehicle availability and configuration can vary, so the best option depends on your group size, luggage and travel requirements.
Q5. Which vehicle is best for a Tokyo airport transfer with luggage?
The best vehicle depends on the number of passengers and suitcases. Smaller groups may find an Alphard suitable, while larger groups or travelers with substantial luggage may be more comfortable in a Hiace.
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